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Frequently Asked Questions
Do you charge a call out fee?
No, we don’t charge a call out fee. We come out to your home first and assess what your gas needs are. Then we provide you with a no-obligation quote. For you to go over and decide
Are you a accredited gas installer?
Yes, we are. We are accredited through SACGA (South African Compressed Gas Association). Since 2009, all gas installations are required to be done by an accredited installer.
Do you provide a workmanship warranty?
Yes, we do. All gas products and gas appliances we supply carry a manufacturer’s warranty, specified by the manufacturer. All gas services we provide carry a 6-month workmanship warranty.
Is using gas safe?
Yes, it is. However, you should make sure that the installation is done by an accredited installer, as well as ensuring your home has the proper ventilation to prevent carbon monoxide poisoning.
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